[rt-users] Ticket comment is not sent to Cc if checkbox ticked
Kriegers Horst
Horst.Kriegers at loro.ch
Thu Apr 24 02:28:50 EDT 2014
I’ve just found this,
http://www.gossamer-threads.com/lists/rt/users/120156?search_string=checkboxToInput;#120156
http://issues.bestpractical.com/Ticket/Display.html?id=26959
Sorry for the disturb…
Horst
De : Kriegers Horst
Envoyé : jeudi 24 avril 2014 07:54
À : 'ML - rt-users'
Objet : Ticket comment is not sent to Cc if checkbox ticked
Hello All,
A Ticket comment is not sent to the Cc user when the checkbox is ticked, only if the user his email is declared in the “One-time Cc” field.
Our RT version is 4.2.0
Many thanks for your help
Horst
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