[rt-users] setup queue for particular user

[Alex Peters]

To give a particular user/group access to a particular queue, go into the
settings for that queue and assign the appropriate rights for that
user/group.

Then, to ensure that that user/group cannot access other queues, remove the
rights for those other queues.

All users who can log into RT are part of the "Everyone" and "Privileged"
groups.  To ensure that a particular user/group cannot access one of your
queues, you need to ensure that that queue is only accessible to a specific
other group, not Everyone or Privileged.


On 4 August 2014 18:35, niraj <niraj.vara at gmail.com> wrote:

> Hi
>
>     I want to setup a queue for the particular User/Group. Means the any
> particular User/Group only have the  access right for that particular queue
> only.
>
>       And that User/Group will not able to view or create any ticket on
> other queue.
>
> How to achieve the same ?? Please guide for the same.
>
>
>
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