[rt-users] Upgrade RT 3.8.7 to 4.0.1

[Felipe Agnelli Barbosa]

Hi Kevin,

I already understood where i was wrong.
Here my answers,

Message: 12
> Date: Fri, 22 Aug 2014 09:59:41 -0400
> From: Kevin Falcone <falcone at bestpractical.com>
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Upgrade RT 3.8.7 to 4.0.1
> Message-ID: <20140822135941.GE3071 at jibsheet.com>
> Content-Type: text/plain; charset="us-ascii"
>
> On Mon, Aug 18, 2014 at 06:02:41PM -0300, Felipe Agnelli Barbosa wrote:
> >
> > 4. Apply upgrade the schema at the current server and after in the new
> server
> > $perl /usr/share/request-tracker3.8/etc/upgrade/[1]
> upgrade-mysql-schema.pl rtdb
> > root password > queries.sql
> > $mysql -u root -p rtdb < queries.sql
>
> Why?
> Step 1 of
> http://bestpractical.com/docs/rt/4.0/UPGRADING.mysql.html
> tells you not to run that
>
>
ok

> > 5. Run the upgrade database at the new server
> > $rt-setup-database-4 --prompt-for-dba-password --action upgrade
>
> I assume this has not completed properly
>
> here, i receive following msg,

Processing 3.8.8
Now inserting data.
[ [warning]: Couldn't set SortOrder: That is already the current value
(/usr/share/request-tracker4/etc/upgrade/3.8.8/content:32)
Processing 3.8.9
Now inserting data.
[warning]: Use of uninitialized value in string eq at
/usr/share/request-tracker4/lib/RT/Template.pm line 656, <> line 1.
(/usr/share/request-tracker4/lib/RT/Template.pm:656)
[warning]: Use of uninitialized value in string eq at
/usr/share/request-tracker4/lib/RT/Template.pm line 656, <> line 1.
(/usr/share/request-tracker4/lib/RT/Template.pm:656)
[warning]: Use of uninitialized value in string eq at
/usr/share/request-tracker4/lib/RT/Template.pm line 656, <> line 1.
(/usr/share/request-tracker4/lib/RT/Template.pm:656)
Processing 3.9.1
Now inserting data.
Processing 3.9.2
Now inserting data.
Processing 3.9.3
Now populating database schema.
Processing 3.9.5
Now populating database schema.
Processing 3.9.6
Now populating database schema.
Processing 3.9.7
Now populating database schema.
Now inserting data.
Processing 3.9.8
Now populating database schema.
Now inserting data.
Processing 4.0.0rc2
Now populating database schema.
Processing 4.0.0rc4
Now populating database schema.
Processing 4.0.0rc7
Now inserting data.
Processing 4.0.1
Now inserting data.
Processing 4.0.3
Now inserting data.
Processing 4.0.4
Now inserting data.
Processing 4.0.6
Now populating database schema.
Now inserting data.
Processing 4.0.9
Now inserting data.
Processing 4.0.12
Now populating database schema.
Processing 4.0.13
Now populating database schema.
Processing 4.0.18
Now inserting data.
Processing 4.0.19
Now populating database schema.
Now inserting data.
Done.

Whats mean the warning message? and more, after that, when I restarted
webserver, i receive too a msg, like that,

[warning]: Use of uninitialized value in numeric eq (==) at
/usr/share/request-tracker4/lib/RT/ScripAction.pm line 202.
(/usr/share/request-tracker4/lib/RT/ScripAction.pm:202)


Thank you for your help,



> > 6. Start webserver at the new server
> > $service apache2 start
> >
> > Than, i can do login once after changing my password and i can't create
> ticket
> > neither change the owner they.
>
> Show the schema of your Users table, although if your ACL table is
> also messed up then you've not completed the upgrade.
>
> Show your database upgrade.
>
> -kevin
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-- 
" A dúvida é o principio da sabedoria "
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