[rt-users] REST Api - find reopen date

Florian Lohoff f at zz.de
Thu Feb 6 12:00:45 EST 2014

On Thu, Feb 06, 2014 at 11:20:30AM -0500, Kevin Falcone wrote:
> There is nothing on the ticket level that tracks a re-open, you have
> to scan the history with ticket/id/history or set up Scrips to save
> data in a custom field on the ticket that tracks the reopen so you can
> avoid walking the history.

I am walking the history now - not that many tickets and not that 
frequent. I would have expected a Date on Ticket level with the last
Status change. 

Florian Lohoff                                                 f at zz.de
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