[rt-users] URL double encoding from the custom field value

Dalal, Kamber Z kamber.dalal at verizon.com
Thu Feb 13 14:33:02 EST 2014

RT version 4.0.5

Custom field value gets URL double encoded for custom field that has link values to set up to Splunk ES incident review.
The '=' changes to %3D and the '&' becomes %26, from the custom field's value.  In the ticket display the value of the custom field displays '=' and '&' fine, but the link translates it to '%3D' and '%26'

Need help in preventing the double encoding.

Thank you,
Kamber Dalal

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140213/f7777014/attachment.htm>

More information about the rt-users mailing list