[rt-users] No __TimeLeft__ value in search result
Alex Vandiver
alexmv at bestpractical.com
Tue Feb 18 12:48:11 EST 2014
On Tue, 2014-02-18 at 04:10 -0800, andkulb wrote:
> This is the time values for the ticket:
> Created: Tue Feb 18 13:28:25 2014
> Starts: Tue Feb 18 13:28:25 2014
> Started: Tue Feb 18 13:28:25 2014
> Last Contact: Tue Feb 18 13:30:25 2014
> Due: Wed Feb 19 00:00:00 2014
>
> Still, the __TimeLeft__ field is always blank. What is the problem?
"TimeLeft" is not a computed value between starts and due. It is a
count of your estimate of the minutes/hours of work remaining on the
ticket, which can be updated from the "Basics" page of the ticket.
- Alex
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