[rt-users] No __TimeLeft__ value in search result

Alex Vandiver alexmv at bestpractical.com
Tue Feb 18 12:48:11 EST 2014


On Tue, 2014-02-18 at 04:10 -0800, andkulb wrote:
> This is the time values for the ticket: 
> Created:	Tue Feb 18 13:28:25 2014 
> Starts:	Tue Feb 18 13:28:25 2014 
> Started:	Tue Feb 18 13:28:25 2014 
> Last Contact:	Tue Feb 18 13:30:25 2014 
> Due:	Wed Feb 19 00:00:00 2014
> 
> Still, the __TimeLeft__ field is always blank. What is the problem?

"TimeLeft" is not a computed value between starts and due.  It is a
count of your estimate of the minutes/hours of work remaining on the
ticket, which can be updated from the "Basics" page of the ticket.
 - Alex




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