[rt-users] No __TimeLeft__ value in search result
Andrius Kulbis
andrius.kulbis at gmail.com
Tue Feb 18 15:10:02 EST 2014
Is it possible to calculate the fields format fields?
2014-02-18 19:48, Alex Vandiver rašė:
> On Tue, 2014-02-18 at 04:10 -0800, andkulb wrote:
>> This is the time values for the ticket:
>> Created: Tue Feb 18 13:28:25 2014
>> Starts: Tue Feb 18 13:28:25 2014
>> Started: Tue Feb 18 13:28:25 2014
>> Last Contact: Tue Feb 18 13:30:25 2014
>> Due: Wed Feb 19 00:00:00 2014
>>
>> Still, the __TimeLeft__ field is always blank. What is the problem?
> "TimeLeft" is not a computed value between starts and due. It is a
> count of your estimate of the minutes/hours of work remaining on the
> ticket, which can be updated from the "Basics" page of the ticket.
> - Alex
>
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