[rt-users] Show Stalled Tickets in Quick Search
Emmanuel Lacour
elacour at easter-eggs.com
Wed Jan 15 10:54:38 EST 2014
On Tue, Jan 14, 2014 at 03:36:09PM -0800, Wardrop wrote:
> Hi,
>
> I'm wondering how I would go about adding a "stalled" tickets column to the
> Quick Search display on the dashboard. I've done a Google, but a lot of the
> information seems to pertain to older versions of RT. I'm on RT 4.2.2.
>
> I've looked at ./share/html/Elements/Quicksearch expecting to find some
> clues, but alas, nothing. Can anyone point me in the right direction or just
> tell me how to it?
>
here:
share/html/Elements/QueueSummaryByStatus
(@statuses)
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