[rt-users] Show Stalled Tickets in Quick Search

Emmanuel Lacour elacour at easter-eggs.com
Wed Jan 15 10:54:38 EST 2014


On Tue, Jan 14, 2014 at 03:36:09PM -0800, Wardrop wrote:
> Hi,
> 
> I'm wondering how I would go about adding a "stalled" tickets column to the
> Quick Search display on the dashboard. I've done a Google, but a lot of the
> information seems to pertain to older versions of RT. I'm on RT 4.2.2.
> 
> I've looked at ./share/html/Elements/Quicksearch expecting to find some
> clues, but alas, nothing. Can anyone point me in the right direction or just
> tell me how to it?
> 

here:

share/html/Elements/QueueSummaryByStatus

(@statuses)

-- 
Easter-eggs                              Spécialiste GNU/Linux
44-46 rue de l'Ouest  -  75014 Paris  -  France -  Métro Gaité
Phone: +33 (0) 1 43 35 00 37    -   Fax: +33 (0) 1 43 35 00 76
mailto:elacour at easter-eggs.com  -   http://www.easter-eggs.com



More information about the rt-users mailing list