[rt-users] Show Stalled Tickets in Quick Search

Guadagnino Cristiano guadagnino.cristiano at creval.it
Wed Jan 15 11:04:21 EST 2014

Guadagnino Cristiano ha scritto:
> Hi Wardrop!
> Wardrop ha scritto:
>> Hi,
>> I'm wondering how I would go about adding a "stalled" tickets column to the
>> Quick Search display on the dashboard. I've done a Google, but a lot of the
>> information seems to pertain to older versions of RT. I'm on RT 4.2.2.
>> I've looked at ./share/html/Elements/Quicksearch expecting to find some
>> clues, but alas, nothing. Can anyone point me in the right direction or just
>> tell me how to it?
>> Cheers,
>> Tom
> Why do you want to add it to the quick search display?
> I simply created a new saved search that I called "MineStalled", then I
> added it to the "RT at a glance" right above the "Quick search" portlet
> by clicking on "Edit" in the upper right corner of the "RT at a glance"
> page and adding the saved search.
> Hope this helps.
> Bye
> Cris

Wardrop, I guess I misunderstood your request.
However, I already have a "stalled" column in the Quick Search portlet.
What am I missing now?


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