[rt-users] Show Stalled Tickets in Quick Search

[Emmanuel Lacour]

On Wed, Jan 15, 2014 at 04:54:38PM +0100, Emmanuel Lacour wrote:
> On Tue, Jan 14, 2014 at 03:36:09PM -0800, Wardrop wrote:
> > Hi,
> > 
> > I'm wondering how I would go about adding a "stalled" tickets column to the
> > Quick Search display on the dashboard. I've done a Google, but a lot of the
> > information seems to pertain to older versions of RT. I'm on RT 4.2.2.
> > 
> > I've looked at ./share/html/Elements/Quicksearch expecting to find some
> > clues, but alas, nothing. Can anyone point me in the right direction or just
> > tell me how to it?
> > 
> 
> here:
> 
> share/html/Elements/QueueSummaryByStatus
> 
> (@statuses)
> 


AW, stalled is here in standard RT. Did you played with Lifecycles?

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