[rt-users] Query

[Bryon Baker]

Ok let’s try a different approach create a custom field that the user needs to check to have tickets assigned.  If I do this I need to display to the administrator who has the boxed checked and who does not.  I cannot find any search screen that allow searching the users and displaying a custom user fields in a list.

Can this be done via a callback and displayed like the quick search areas are?

If so I would need a lot of help with building that functionally.  I have not succeeded at build a callback that works yet.

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
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From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ram
Sent: Tuesday, July 15, 2014 11:07 AM
To: rt-users
Subject: Re: [rt-users] Query

From: Bryon Baker

It looks like I should be able to do this using the Session table.  If this is true is there a definition for the blob somewhere?

If you store your sessions in the RT DB as I do you can get a list of sessions:
> mysql> select id, LastUpdated from sessions;

In any case you can always parse RT Session blobs using the rt session viewer:
  http://bestpractical.com/docs/rt/4.2/rt-session-viewer.html

cheers,
ram


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