[rt-users] adding custom field type, how to force single value

[Len Jaffe]

On Tue, Jun 17, 2014 at 3:11 PM, Kevin Falcone <falcone at bestpractical.com>
wrote:

> On Mon, Jun 16, 2014 at 04:54:03PM -0400, Len Jaffe wrote:
> > I'm adding a custom field type tp my RT instance to that I can create
> custom
> > Show and Edit templates due to the data being stored in JSON.
> >
> > What I';ve found so far is that RT thinks my Text-based CF is
> multivalued, and
> > when the edit side submits any values (not even changing any of the
> json), RT
> > will parse pretty-printed JSON as multiple entries.
> >
> > How does one typically go about informing RT that the new custom field
> type is
> > single-valued?
>
> I assume you've actually made a Freeform rather than Text CF with
> custom viewers/editors.  The relevant setting should be MaxValues, but
> switching your type is likely what you want - Fill in one text area vs
> enter multiple values.
>

This was an attempt to create my own custom field type, based on the 'fill
in one text area'  text CF.

I'll look at freeform.

Thank you.

Len.
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