[rt-users] non-admin user editing custom field values

[Kevin Falcone]

On Thu, Jun 19, 2014 at 02:41:53PM -0500, Milt Epstein wrote:
> Can the users of this queue (who are not general RT admins) modify
> these custom fields' values?  If so, how?

The ModifyCustomFieldValues right is what you want.
The users will also need ShowConfigTab in order to see the right menus
to get to the Custom Field editing page.

> On a custom field's page, I see that there is also a Group Rights
> link/page, with similar permissions as the above two -- "View custom
> fields (SeeCustomField)" under the "General rights" tab, and "Add,
> modify and delete custom field values for objects (ModifyCustomField)"
> under the "Rights for Staff" tab.  How do these permissions differ
> from the above two?  Are they needed in addition to or instead of
> them?  Should they allow these users to modify these values?

Rights granted on the Queue to a group apply to ALL CFs applied to
that Queue.  Rights granted to a CF apply only to that CF, but
independent of which queues it is applied to.

-kevin
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