[rt-users] Approving a Ticket via Email
aaron.mccarthy at southwestern.ie
Fri Jun 27 11:57:26 EDT 2014
I was wondering if there is a way to approve a ticket via email. There will
be people working out of the office that wont have access to the internal
site to approve the tickets manually.
Can this be done?
I am using RT 4.0.4.
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