[rt-users] Ran update, custom fields cause issues.

Kevin Falcone falcone at bestpractical.com
Fri Jun 27 14:48:09 EDT 2014

On Fri, Jun 27, 2014 at 01:37:03PM -0400, Robert Shaker wrote:
> When I updated the server the other day (from 4.2.4 to 4.2.5) I also ran the
> command “cpan-outdated –p | cpanm “ to update my perl modules to the latest
> version. 

Didn't this reinstall RTx::Tags with a version that doesn't work?
BTW - you should send your patch to the RTx::Tags author.

> [27698] [Thu Jun 26 15:27:49 2014] [error]: RT::CustomField::_CanonicalizeValue
> Unimplemented in HTML::Mason::Commands. (/opt/rt4/share/html/Elements/
> ValidateCustomFields line 99)
> If anyone could help me with figuring out the issue here it would be greatly
> appreciated, as I am completely stumped. My solution so far has been to
> completely disable custom fields.

Does this happen only with your RTx::Tags CF or with the normal core
CF too?

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