[rt-users] multiple users editing the same ticket - how does RT handle concurrent edits ?
allen.joslin at gmail.com
Fri Jun 27 17:02:27 EDT 2014
I was asked by one of my users, what happens if two people are editing a ticket at the same time ?
Our current system, that I'm trying to replace, tells users when another user is editing the same ticket
I tried editing one ticket with two users at the same time -- I could see no notice/indication that someone else was modifying that same ticket
I've searched the web/wiki/docs -- I don't see anything about it
I can't believe the most used ticketing software in the world can't/doesn't protect against multiple users editing the same ticket at the same time
what am I missing ?
More information about the rt-users