[rt-users] multiple users editing the same ticket - how does RT handle concurrent edits ?

[Al Joslin]

I was asked by one of my users, what happens if two people are editing a ticket at the same time ?  

Our current system, that I'm trying to replace, tells users when another user is editing the same ticket

I tried editing one ticket with two users at the same time -- I could see no notice/indication that someone else was modifying that same ticket

I've searched the web/wiki/docs -- I don't see anything about it

I can't believe the most used ticketing software in the world can't/doesn't protect against multiple users editing the same ticket at the same time

what am I missing ?

Al;