[rt-users] how to unset a ticket's Due date?

[Christian Loos]

Am 30.06.2014 08:04, schrieb Alex Peters:
> Given no answers yet, it seems that either no one can replicate this (in
> which case a "works for me" would prompt me to debug further) or no one
> has attempted to remove due dates from tickets in v4.2.5.
> 
> I'll assume the latter and file a bug report.
> 
> 
> On 24 June 2014 21:40, Alex Peters <alex at peters.net
> <mailto:alex at peters.net>> wrote:
> 
>     I'm trying to remove a Due date from a ticket.
> 
>     Historically, entering "-" or "0" into the field worked fine for me.
>      When I try this now however (RT v4.2.5), the page just reloads and
>     the date doesn't get removed.  Neither "not set" nor just whitespace
>     have any effect when entered either.
> 
>     Nothing amazing is showing up in the logs:
> 
>     [...] [warning]: Couldn't parse date '-' by Time::ParseDate
>     (.../RT/Date.pm:231)
>     [...] [warning]: Couldn't parse date 'not set' by Time::ParseDate
>     (.../RT/Date.pm:231)
> 
>     What's the "official" way to remove a Due date from a ticket now?
> 

Just set the date to 0.

Chris