[rt-users] how to unset a ticket's Due date?

[Alex Peters]

Thank you, but entering "0" does not work for me.
On 30/06/2014 5:30 pm, "Christian Loos" <cloos at netcologne.de> wrote:

> Am 30.06.2014 08:04, schrieb Alex Peters:
> > Given no answers yet, it seems that either no one can replicate this (in
> > which case a "works for me" would prompt me to debug further) or no one
> > has attempted to remove due dates from tickets in v4.2.5.
> >
> > I'll assume the latter and file a bug report.
> >
> >
> > On 24 June 2014 21:40, Alex Peters <alex at peters.net
> > <mailto:alex at peters.net>> wrote:
> >
> >     I'm trying to remove a Due date from a ticket.
> >
> >     Historically, entering "-" or "0" into the field worked fine for me.
> >      When I try this now however (RT v4.2.5), the page just reloads and
> >     the date doesn't get removed.  Neither "not set" nor just whitespace
> >     have any effect when entered either.
> >
> >     Nothing amazing is showing up in the logs:
> >
> >     [...] [warning]: Couldn't parse date '-' by Time::ParseDate
> >     (.../RT/Date.pm:231)
> >     [...] [warning]: Couldn't parse date 'not set' by Time::ParseDate
> >     (.../RT/Date.pm:231)
> >
> >     What's the "official" way to remove a Due date from a ticket now?
> >
>
> Just set the date to 0.
>
> Chris
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140630/248b3540/attachment.htm>