[rt-users] how to unset a ticket's Due date?

Christian Loos cloos at netcologne.de
Mon Jun 30 04:31:54 EDT 2014


I just couldn't believe that something like this could be broken but
indeed this works in 4.2.4 and is broken in 4.2.5.

I think this is related to this commit:
https://github.com/bestpractical/rt/commit/c4f7c8f

Especially the change to RT::Date->Unix as I see this the logs if I enter 0:
Passed a unix time less than 0, forcing to 0: [-3600]


Chris


Am 30.06.2014 10:04, schrieb Alex Peters:
> Thank you, but entering "0" does not work for me.
> 
> On 30/06/2014 5:30 pm, "Christian Loos" <cloos at netcologne.de
> <mailto:cloos at netcologne.de>> wrote:
> 
>     Am 30.06.2014 08:04, schrieb Alex Peters:
>     > Given no answers yet, it seems that either no one can replicate
>     this (in
>     > which case a "works for me" would prompt me to debug further) or
>     no one
>     > has attempted to remove due dates from tickets in v4.2.5.
>     >
>     > I'll assume the latter and file a bug report.
>     >
>     >
>     > On 24 June 2014 21:40, Alex Peters <alex at peters.net
>     <mailto:alex at peters.net>
>     > <mailto:alex at peters.net <mailto:alex at peters.net>>> wrote:
>     >
>     >     I'm trying to remove a Due date from a ticket.
>     >
>     >     Historically, entering "-" or "0" into the field worked fine
>     for me.
>     >      When I try this now however (RT v4.2.5), the page just
>     reloads and
>     >     the date doesn't get removed.  Neither "not set" nor just
>     whitespace
>     >     have any effect when entered either.
>     >
>     >     Nothing amazing is showing up in the logs:
>     >
>     >     [...] [warning]: Couldn't parse date '-' by Time::ParseDate
>     >     (.../RT/Date.pm:231)
>     >     [...] [warning]: Couldn't parse date 'not set' by Time::ParseDate
>     >     (.../RT/Date.pm:231)
>     >
>     >     What's the "official" way to remove a Due date from a ticket now?
>     >
> 
>     Just set the date to 0.
> 
>     Chris




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