[rt-users] Automatically Set "Let this user be granted rights"

Chris Ditri Cditri at experi-metal.com
Mon Mar 24 10:36:13 EDT 2014

Hi Jon,

Thank you for that.  I see what this is doing... a little different than I was thinking, but it sounds like it will work for me.

I did not see a package for debian wheezy to install this (I know I said squeeze... my mistake!).  So I installed using CPAN, though I am no perl guru by any stretch.

I think it is because of this that I'm running into the following error.  This is what happens when I run:   /usr/local/share/request-tracker4/plugins/RT-Extension-LDAPImport/bin/rtldapimport --debug

Can't locate RT/Extension/LDAPImport.pm in @INC (@INC contains: /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib /usr/local/share/request-tracker4/plugins/RT-Extension-LDAPImport/lib/RT/Extension/ /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl .) at /usr/local/share/request-tracker4/plugins/RT-Extension-LDAPImport/bin/rtldapimport line 28.
BEGIN failed--compilation aborted at /usr/local/share/request-tracker4/plugins/RT-Extension-LDAPImport/bin/rtldapimport line 28.

So I try to force the path by doing:
PERL5LIB=/usr/local/share/request-tracker4/plugins/RT-Extension-LDAPImport/lib/RT/Extension/  /usr/local/share/request-tracker4/plugins/RT-Extension-LDAPImport/bin/rtldapimport -debug

Which doesn't work any better.

Any idea on how to fix this?  Thank you.


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