[rt-users] [EXTERNAL] Re: Getting error when running Asset Types>Select Tool.

[Mervini, Joseph A]

Ah. I was wondering about that. Thanks for the feedback.

====

Joe Mervini
Sandia National Laboratories
High Performance Computing
505.844.6770
jamervi at sandia.gov



On Mar 27, 2014, at 12:58 PM, Kevin Falcone <falcone at bestpractical.com> wrote:

> On Wed, Mar 26, 2014 at 04:25:26PM +0000, Mervini, Joseph A wrote:
>>   the Tools -> Configuration -> Asset Types -> Select utility. Any time I click on an asset I
>>   get the following message on my browser:
>>   An internal RT error has occurred. Your administrator can find more details in RT's log
>>   files.
>>   &HTML::Mason::Commands::ATMaybeRedirectForResults called at
>>   /opt/rt4-tlcc2/local/plugins/RTx-AssetTracker/html/AssetTracker/Admin/Types/Modify.html line
> 
> You appear to be running the AssetTracker extension.
> This is separate from the officially support Assets for RT extension
> developed by Best Practical http://bestpractical.com/assets/
> 
> I'm not sure if the AssetTracker author watches this list anymore, but
> you will likely need to dig up contact information for him and
> approach him directly for support.
> 
> -kevin
> -- 
> RT Training - Dallas May 20-21
> http://bestpractical.com/training