[rt-users] Rich text editor disabled after update to 4.2.4

[Robert Shaker]

Hello mailing list,

I have updated my RT installation to 4.2.4 just this Friday, and now we have noticed that the rich text editor seems to no longer be working. When I reply to a ticket it shows the quoted text like before, but now it is a garbled mess of HTML as it is not translating properly. Does anyone have any idea what's going on?

Thank you,

Bob Shaker | Co-op IT analyst
Arden Companies | Bombay Outdoors
30400 Telegraph Rd, Suite 200, Bingham Farms, MI 48025
ArdenCompanies<http://www.ardencompanies.com/>.com   BombayOutdoors.com <http://bombayoutdoors.com/>

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