[rt-users] Supress owner change emails?

Jeff Blaine jblaine at kickflop.net
Thu Nov 6 11:46:40 EST 2014

On 11/6/2014 5:43 AM, Johan Sundström wrote:
> Hi! 
> We have set up a script that changes the owner of a ticket upon first
> email-reply to the ticket. When the owner is changed, RT sends out a
> mail about this(see below). We would like to disable this notice from
> beeing sent, any ides on how to do this?

Admin -> Scrips -> Select -> On Owner Change Notify Owner

Uncheck "enabled", click Save Changes

Jeff Blaine
PGP/GnuPG Key ID: 0x0C8EDD02

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