[rt-users] New error while importing assets

Mitch Kyser mkyser at albion.edu
Tue Nov 11 17:41:19 EST 2014

Thanks Kevin

The Custom Field did apply to the relevant Catalogs.  I sort of by-passed
the issue.  It seems the Unique CF I called ID Number or the column in the
CSV I mapped to it (named ID and in the first column) might have had
something to do with it. As I checked each error which gave a row number, I
checked the rows around it to see if the record existed in the Catalog, The
ones that didn't all had an ID Number under 40.  So I edited the CSV by
adding 10000 to the ID field in the CSV.  Those that I had edited were
imported.  I kept repeating this until all the records made it into the
Catalog.  It wasn't ideal but the job got done.

On the other hand where can I get the newest Import Extension.  I tried the
Get Repository but that extracted to a folder numbered 1.1

Thanks again

On Tue, Nov 11, 2014 at 2:16 PM, Kevin Falcone <falcone at bestpractical.com>

> On Mon, Nov 10, 2014 at 11:46:45AM -0500, Mitch Kyser wrote:
> > After creating several Catalogs and successfully importing Assets into
> them
> > from CSV files, I am now getting an error I can't seem to figure out.
> The
> > error I am seeing looks like this;
> I'm guessing that maybe you forgot to apply one of your Custom Fields
> across all the catalogs.
> > [1933] [Mon Nov 10 16:16:09 2014] [error]: Failed to set CF Model to
> > GCS3-651-120-150A-5 for row 3: Custom field 13 does not apply to this
> object (/
> >
> opt/rt4/local/plugins/RT-Extension-Assets-Import-CSV/lib/RT/Extension/Assets/
> > Import/CSV.pm:167)
> If you navigate to Admin -> Custom Fields confirm that CF # 13 is an
> Asset custom field then click into it and check that the Applies To
> link in the upper right corner shows this custom field applied either
> globally or to all the relevant Catalogs.
> RT-Extension-Assets-Import-CSV 1.4 was released but it doesn't touch
> any of the relevant code.
> -kevin

Mitch Kyser
Network Administrator
mkyser at albion.edu
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