[rt-users] how to allow subject line if update is from specific email address

Atif Mehboob atif.mehboob at eckoh.com
Thu Nov 13 08:06:34 EST 2014

Hi All,

We are using RT 4.2.1. How can we allow a specific email address to update the subject line of ticket in any queue.  Any suggestions please?



Atif Mehboob
Linux Administrator

Eckoh UK Limited
Telford House, Corner Hall
Hemel Hempstead, Hertfordshire HP3 9HN

T 01442 458336
M n/a
W www.eckoh.com

[cid:imagecf0774.PNG at 215692f3.4985e0a0]<http://www.linkedin.com/company/eckoh-plc> [cid:image5f15e2.PNG at 1a44cfc5.49b9bc28] <http://twitter.com/Eckoh>

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