[rt-users] Error connect LDAP on Zimbra 7.2

[Julio Cesar Arevalo Blanco]

Hello Everyone 



I am trying to configure Rt4.2 a low zimbra ldap server is connected. But I could not do it. it connects fine, but when trying to bring the user 's authentication parameters . do not make it so the authentication fails. 


I have proven several filters and searched on google but nothing :) . I have reviewed the application with Apache Directory Studio and user attributes are correct. and ldapsearch with the parameters described in the configuration file . and brings the user attributes perfectly . I also checked the connection between the client and server zimbra with Wireshark and I respond well . attached audit log . 


attached my RT_Siteconfig . 

****RT_Siteconfig**** 

Set( $rtname, ''); 
Set( $Organization, 'Version3.co'); 
Set( $Timezone, 'US/Pacific'); 
# Set( $WebDomain, 'rt4.v3prueba.co'); 
Set( $WebDomain, 'xx.xxx.xxx.xxx'); 
Set( $WebPort, 443); 
Set( $WebPath, ''); 
Set( $DatabasePassword, '******************'); 


# You must install Plugins on your own, this is only an example 
# of the correct syntax to use when activating them: 
# Plugin( "RT::Extension::SLA" ); 
# Plugin( "RT::Authen::ExternalAuth" ); 
Plugin('RT::Authen::ExternalAuth'); 
Set( @Plugins, qw(RT::Authen::ExternalAuth)); 

Set($ExternalAuthPriority, ['My_LDAP']); 
Set($ExternalInfoPriority, ['My_LDAP']); 
Set($AutoCreateNonExternalUsers, 1); 
Set($UserAutocreateDefaultsOnLogin, { Privileged => 1}); 
Set($LogDir, '/opt/rt4/var/log'); 
Set($LogToFileNamed, "rt.log"); 

Set($ExternalSettings, { 

'My_LDAP' => { 
'type' => 'ldap', 
'server' => 'xxxxxxxxxxxxxxxxxx.com', 
'user' => 'uid=*******,cn=admins,cn=zimbra', 
'pass' => '***********************', 
'base' => 'ou=people,dc=version3,dc=co', 
'filter' => '(objectClass=*)', 
'group' => 'dn', 
'group_scope' => 'base', 
'group_attr_value' => 'dn', 
'tls' => 0, 
'net_ldap_args' => [ version => 3 ], 

'attr_match_list' => [ 
'Name', 
'EmailAddress', 
'ExternalContactInfoId', 
'RealName', 
# 'Password', 
# 'displayName', 
# 'mail', 
], 

'attr_map' => { 
'Name' => 'uid', 
'EmailAddress' => 'mail', 
'RealName' => 'cn', 
'ExternalContactInfoId' => 'dn', 
'ExternalAuthId' => 'uid', 
# 'Password' => 'userPassword' 
# 'WorkPhone' => 'telephoneNumber', 
# 'Address1' => 'streetAddress', 
# 'City' => 'l', 
# 'State' => 'st', 
# 'Zip' => 'postalCode', 
# 'Country' => 'co', 
}, 
}, 
} ); 


*****Log. Ldapsearch**** 

# extended LDIF 
# 
# LDAPv3 
# base <ou=people,dc=version3,dc=co> with scope subtree 
# filter: (objectClass=*) 
# requesting: ALL 
# search result 
search: 2 
result: 0 Success 

# numResponses: 11 
# numEntries: 10 

******Log. Wireshark Respond from server Zimbra ***** 

04...`/.....uid=********,cn=admins,cn=zimbra. 
*****************....a. 
......0m...ch..ou=people,dc=version3,dc=co 
.. 
............*..objectClass....uid..helpdesk at version3.co0...cn..dn..mail..uid..uid0....e. 
...... 

I authenticate correctly with helpdesk at version3.co mail account via Web interface zimbra . so the password is correct email . 


Help. 


Saludos... 

Cordialmente. 




Logo Julio Cesar Arèvalo Blanco 
Ingeniero de Infraestructura / Ingenieria 
6221190 / 3124654611 · jarevalo at version3.co 


Versión3.0 S.A.S 
Direccion: Carrera 12 Nº 93-31 
Telefono: 6221190 
ecoNo me imprimas si no es necesario. Protejamos el medio ambiente 


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