[rt-users] users cannot forward tickets

Paul Stead paul.stead at zeninternet.co.uk
Tue Sep 9 09:48:45 EDT 2014


The permission you're looking for is "Forward messages outside of RT"

On 09/09/14 14:38, Jeff Fioravanti wrote:

We have rt 4.0.8 installed, and some of our users, when they have a ticket open and select the top action, they do not have the option to “forward” how do I give them that right?


--
Paul Stead
Systems Engineer
Zen Internet
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