[rt-users] Suddenly format of forwarded mails from RT is changing

[Ajay Kumar]

Dear Kevin,


Thanks for response.

We have not done any change as per my team.


Is it bug? While responding ,it removes the html tags. Will upgrading to rt
4.2.6 resolve the problem.
Looking forward for your response pls.
Regards,
Ajay

On Fri, Aug 22, 2014 at 7:31 PM, Kevin Falcone <falcone at bestpractical.com>
wrote:

> On Tue, Aug 19, 2014 at 05:54:21PM +0530, Ajay Kumar wrote:
> > We are using RT4.2.1. Suddenly,we are observing change in the RT
> behavior.
>
> What does 'suddenly' mean.
> What changes did you make.
>
> -kevin
>
> > While sending mail via RT or forwarding mail via RT(sample mail
> appended). It
> > is changing the format of text. So that users are complaining.
> > May I have any help on this pls on correcting the format.
> >
> >
> > Please provide an Address proof document. Single document cannot be
> considered
> > for Proof of Existence and address proof. On Mon Aug 18 16:57:01 2014,
> [1]
> > manmohandev at gmail.com wrote: > Ajay Ji, > > Ticket number 2114 filed
> online. >
> > > Thank You, > > Manmohan > > > > > On Mon, Aug 18, 2014 at 2:50 PM,
> Ajay via
> > RT wrote: > > > Dear Harpreet, Pls share XXXXXXX ticket number if filled
> on
> > line. Regards, > > Ajay On Sat Jul 26 09:31:21 2014,
> harpreet at XXXXXXXXXXX.com
> > wrote: > Dear > > All, > > Kindly find attach the duly filled
> Affiliation
> > Agreement > > along with > all the documents stamped and signed. > >
> Regards >
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>

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