[rt-users] Problem loading ticket history

[Marc Lopez]

Hello!
I just upgraded to RT 4.2.10 (from 4.2.6 and 3.8.8 before) and I'm 
facing some problems.
When users click directly to a ticket URL (example: <URL: 
https://rt-test/Ticket/Display.html?id=112250 >), the ticket metadata 
shows up but the content of the section "History" keeps blank showing 
only the "Loading" message forever.

I made tests with different browser (firefox and chrome), different 
tickets, and different themes.
If you search the ticket on the search box or click it directly from the 
dashboard it works correctly, only if you try to access the ticket URL 
directly.

Any clue of what can cause this?


Thank you very much,


Marc

P.D. Great software BTW :)


-- 
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   Marc Lopez
   Barcelona Supercomputing Center
   Centro Nacional de Supercomputacion
   WWW: http://www.bsc.es      Tel: +34-93-405 42 24
   e-mail: marc.lopez at bsc.es   Fax: +34-93-413 77 21
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