[rt-users] Failure creation of new users.

bharath reddy vangoor.bharath at gmail.com
Tue Dec 1 13:16:04 EST 2015


Got the issue fixed, forgot to add the folloowing tag :

Set($AutoCreateNonExternalUsers, 1);

Thanks,
Bharath.

On Tue, Dec 1, 2015 at 12:06 PM, bharath reddy <vangoor.bharath at gmail.com>
wrote:

> Hello All,
>
> I'm facing issue while a new user is sending a RT request, it says
> following error :
>
> "You might need to grant 'Everyone' the right 'CreateTicket' for the
> queue general. (/rt/lib/RT/Interface/Email.pm:245)"
>
> But I've this set already. Recently I made changes for RT:ExternalAuth can
> you help me whether this changes have caused this issue ?
>
> A quick help will be appreciated as we are missing critical requests.
>
> Thanks,
> Bharath.
>
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