[rt-users] Failure creation of new users.

bharath reddy vangoor.bharath at gmail.com
Tue Dec 1 12:06:49 EST 2015


Hello All,

I'm facing issue while a new user is sending a RT request, it says
following error :

"You might need to grant 'Everyone' the right 'CreateTicket' for the
queue general. (/rt/lib/RT/Interface/Email.pm:245)"

But I've this set already. Recently I made changes for RT:ExternalAuth can
you help me whether this changes have caused this issue ?

A quick help will be appreciated as we are missing critical requests.

Thanks,
Bharath.
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