[rt-users] On Create Ticket, update Custom Filed for User

Marcelo Calado | TBS TAX Services mcalado at tbstaxservices.com
Wed Dec 2 10:09:41 EST 2015


Hello Everyone!



I have some ticket Custom Fields for my Queue (e.g. MobilePhone).. Works
Fine! I installed the Extension to  scan my emails to set values of custom
fields... works fine !


To set my Ticket Custom Fields, ok!  But...  is there a way to set another
table like "Users. MobilePhone", maybe using a new template or new scrip?
I want to do it on create a ticket from mail.


Thank you!


Marcelo Calado.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20151202/ec41f24a/attachment.htm>

More information about the rt-users mailing list