[rt-users] On Create Ticket, update Custom Filed for User
Marcelo Calado | TBS TAX Services
mcalado at tbstaxservices.com
Wed Dec 2 10:09:41 EST 2015
I have some ticket Custom Fields for my Queue (e.g. MobilePhone).. Works
Fine! I installed the Extension to scan my emails to set values of custom
fields... works fine !
To set my Ticket Custom Fields, ok! But... is there a way to set another
table like "Users. MobilePhone", maybe using a new template or new scrip?
I want to do it on create a ticket from mail.
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