[rt-users] Using 2 mail address for all ques

Trev trevor at onepost.net
Mon Dec 28 08:31:44 EST 2015

You can use a shared rt-correspondance@ and rt-comment@ address. RT will
use the ticket # when reading to modify the ticket accordingly.

I have about 30 or so queues, and I use common rt-correspondance@  and
rt-comments@ as you are asking about, without issue.


On Mon, Dec 28, 2015 at 6:42 AM, Asanka Gunasekera <
asanka_gunasekera at yahoo.co.uk> wrote:

> Hi just wondering whether it is possible to use just 2 email addresses for
> all the queues. Once for correspondence and another for comment. In my RT
> implementation I have about 25 queus and each queue needs minimum of 1
> dedicated mail account. If above is possible please let me know guide hot
> to achieve this!
> Thanks and Regards
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20151228/b8edde93/attachment.htm>

More information about the rt-users mailing list