[rt-users] Using 2 mail address for all ques

[Trev]

You can use a shared rt-correspondance@ and rt-comment@ address. RT will
use the ticket # when reading to modify the ticket accordingly.

I have about 30 or so queues, and I use common rt-correspondance@  and
rt-comments@ as you are asking about, without issue.

Trev

On Mon, Dec 28, 2015 at 6:42 AM, Asanka Gunasekera <
asanka_gunasekera at yahoo.co.uk> wrote:

> Hi just wondering whether it is possible to use just 2 email addresses for
> all the queues. Once for correspondence and another for comment. In my RT
> implementation I have about 25 queus and each queue needs minimum of 1
> dedicated mail account. If above is possible please let me know guide hot
> to achieve this!
>
> Thanks and Regards
>
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