[rt-users] Repeat Ticket - Not creating tickets

Trev trevor at onepost.net
Sun Feb 15 20:05:09 EST 2015


4.2.9
Odd situation, permissions probably/maybe ?!

Cronjob is run as root, as was the command launched manually a few moments
ago.

Root is still an account in RT and has full rights 'do anything and
everything'.

The Bogus Ticket part, caught my eye...

Any thoughts appreciated.

Thanks!

I have 3 tickets setup for re-occurrence, manually firing off the cron job
with logging set to debug returns the following:

Command line is run:
[25855] [Mon Feb 16 00:56:53 2015] [info]: Repeating ticket 682
(/opt/rt4/local/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket:38)
[25855] [Mon Feb 16 00:56:53 2015] [notice]: Passed a unix time less than
0, forcing to 0: [-1] (/opt/rt4/lib/RT/Date.pm:563)
[25855] [Mon Feb 16 00:56:53 2015] [notice]: Passed a unix time less than
0, forcing to 0: [-1] (/opt/rt4/lib/RT/Date.pm:563)
[25855] [Mon Feb 16 00:56:53 2015] [notice]: Passed a unix time less than
0, forcing to 0: [-1] (/opt/rt4/lib/RT/Date.pm:563)
[25855] [Mon Feb 16 00:56:53 2015] [info]: Repeating ticket 1448
(/opt/rt4/local/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket:38)
[25855] [Mon Feb 16 00:56:53 2015] [info]: Repeating ticket 1458
(/opt/rt4/local/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket:38)

Syslog entries:
Feb 15 19:56:53 jamie RT: [25855] Repeating ticket 682
Feb 15 19:56:53 jamie RT: [25855] Checking date 2015-02-15 with adjusted
lead time date 2015-03-01
(/opt/rt4/local/plugins/RT-Extension-RepeatTicket/lib/RT/Extension/RepeatTicket.pm:180)
*Feb 15 19:56:53 jamie RT: [25855] Tried to load a bogus ticket id: ''
(/opt/rt4/lib/RT/Ticket.pm:139)*
Feb 15 19:56:53 jamie RT: [25855] Passed a unix time less than 0, forcing
to 0: [-1]
*Feb 15 19:56:53 jamie RT: [25855] Tried to load a bogus ticket id: ''
(/opt/rt4/lib/RT/Ticket.pm:139)*
Feb 15 19:56:53 jamie RT: [25855] Passed a unix time less than 0, forcing
to 0: [-1]
Feb 15 19:56:53 jamie RT: [25855] Checking date 1970-01-20 with adjusted
lead time date 1970-02-03
(/opt/rt4/local/plugins/RT-Extension-RepeatTicket/lib/RT/Extension/RepeatTicket.pm:180)
*Feb 15 19:56:53 jamie RT: [25855] Tried to load a bogus ticket id: ''
(/opt/rt4/lib/RT/Ticket.pm:139)*
Feb 15 19:56:53 jamie RT: [25855] Passed a unix time less than 0, forcing
to 0: [-1]
Feb 15 19:56:53 jamie RT: [25855] Repeating ticket 1448
Feb 15 19:56:53 jamie RT: [25855] Checking date 2015-02-15 with adjusted
lead time date 2015-03-01
(/opt/rt4/local/plugins/RT-Extension-RepeatTicket/lib/RT/Extension/RepeatTicket.pm:180)
Feb 15 19:56:53 jamie RT: [25855] RT::Date used Time::ParseDate to make
'2015-02-15' 1423976400 (/opt/rt4/lib/RT/Date.pm:240)
Feb 15 19:56:53 jamie RT: [25855] Checking date 2015-02-15 with adjusted
lead time date 2015-03-01
(/opt/rt4/local/plugins/RT-Extension-RepeatTicket/lib/RT/Extension/RepeatTicket.pm:180)
Feb 15 19:56:53 jamie RT: [25855] RT::Date used Time::ParseDate to make
'2015-02-15' 1423976400 (/opt/rt4/lib/RT/Date.pm:240)
Feb 15 19:56:53 jamie RT: [25855] Repeating ticket 1458
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