[rt-users] RT-Extension-TicketLocking-0.12 and RT 4.2.9 - probs showing user lock - fixed.

Daniel Schwager Daniel.Schwager at dtnet.de
Sun Jan 18 07:07:42 EST 2015


Hi,



Just a small not for other admins: If you lock a ticket with RT-Extension-TicketLocking-0.12, the lock show like (1) for other users.



You can fix this by copy ShowLock to your local area

        mkdir -p /opt/rt4/local/html/Elements

        cp -local/plugins/RT-Extension-TicketLocking/html/Elements/ShowLock /opt/rt4/local/html/Elements



and change it like



      /opt/rt4/local/html/Elements/ShowLock:45

              - <&|/l, $TicketLabel, $u_str, $ago &>[_1] has been locked by [_2] for [_3]</&>.

              + <%$TicketLabel%> has been locked by <%$u_str |n%> for <%$ago%>.



regards

Danny





(1) Lock for other users



[cid:image001.png at 01D0331E.A2BFD220]


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