[rt-users] command vi save by scrip

Shahab Sharifzadeh sshguard at ymail.com
Sun Jan 18 05:34:34 EST 2015

>If I understand you correctly, you need to make your user "privileged." 
>Unprivileged users are forced to use the Self Service area. 

>I don't know what you mean by 'edit "username" to "user"'. Are you trying 
>to change the visible wording on the login page? 
Yes i want to change visible wording on the login page.
i have changed permission RT_SitecConfig.pm (775 & 777) but it doesn't work.
what i have to do? 

     On Saturday, November 8, 2014 1:43 PM, Shahab Sharifzadeh <sshguard at ymail.com> wrote:

i want to run command:  rt comment 35 -a 'sound.gsm'
open the editor vi when execute command...
but i want to Direct save comment with attach when execute command...

$rt = exec("rt comment ticket/31 -a 'sound.gsm' < `tty` > `tty`");

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