[rt-users] AllowUserAutocompleteForUnprivileged only works for first email

Jon Witts jwitts at queenmargarets.com
Thu Jan 22 05:26:24 EST 2015


Hi all,

I have enabled the "AllowUserAutocompleteForUnprivileged" setting in our RT_SiteConfig.pm (RT version 4.2.3) and our unprivileged users now get an autocomplete when they are typing CC addresses into the self-service tickets. However, unlike the privileged users interface, when you enter a comma after the first CC address and start typing a second self-service does not autocomplete for the second and subsequent email addresses. In the main RT interface the behaviour is as expected.

Is there an additional config setting I need, or is this a bug in the Self Service interface?

Many thanks,
Jon

-----------------------------------------------------

Jon Witts
Director of Digital Strategy
Queen Margaret's School
Escrick Park
York YO19 6EU

Telephone: 01904 727600
Fax: 01904 728150

Website: www.queenmargarets.com 


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