[rt-users] Priority value

ripache at gmail.com ripache at gmail.com
Tue Jul 14 20:57:19 EDT 2015

is there a way i can change the priority field in a ticket to a pull down
menu with 4 options like :
100 - urgent 75 - high, and so on?

Or use a custom field which the user selects, when the ticket is created
update the priorty numeric value?

Thanks in advanced.


Richard Pacheco
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