[rt-users] Priority value

Alex Vandiver alex at chmrr.net
Wed Jul 15 00:23:52 EDT 2015


On Tue, 14 Jul 2015 20:57:19 -0400 <ripache at gmail.com> wrote:
> Hi,
> is there a way i can change the priority field in a ticket to a pull
> down menu with 4 options like :
> 100 - urgent 75 - high, and so on?
> 
> Or use a custom field which the user selects, when the ticket is
> created update the priorty numeric value?
> 
> Thanks in advanced.

Try https://metacpan.org/pod/RT::Extension::PriorityAsString

 - Alex



More information about the rt-users mailing list