[rt-users] Priority value
Alex Vandiver
alex at chmrr.net
Wed Jul 15 00:23:52 EDT 2015
On Tue, 14 Jul 2015 20:57:19 -0400 <ripache at gmail.com> wrote:
> Hi,
> is there a way i can change the priority field in a ticket to a pull
> down menu with 4 options like :
> 100 - urgent 75 - high, and so on?
>
> Or use a custom field which the user selects, when the ticket is
> created update the priorty numeric value?
>
> Thanks in advanced.
Try https://metacpan.org/pod/RT::Extension::PriorityAsString
- Alex
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