[rt-users] Priority value

[Aaron McCormack]

This extension may be what you're looking for -- https://metacpan.org/pod/RT::Extension::PriorityAsString

It'll use configured (from RT_SiteConfig.pm) strings to represent numeric values.

Aaron


> On Jul 14, 2015, at 5:57 PM, ripache at gmail.com wrote:
> 
> Hi, 
> is there a way i can change the priority field in a ticket to a pull down menu with 4 options like :
> 100 - urgent 75 - high, and so on?
> 
> Or use a custom field which the user selects, when the ticket is created update the priorty numeric value?
> 
> Thanks in advanced.
> 
> Richard
> 
> -- 
> Richard Pacheco
>