[rt-users] Priority value

[ripache at gmail.com]

Thanks to all for your recommendation, will give it a try a let you know.
Thanks once again.

On Wed, Jul 15, 2015 at 4:50 AM, Gareth Dawson <gareth.dawson at pet.cam.ac.uk>
wrote:

> Richard,
>
>
>
> There is an extension by Best Practical that changes the numeric priority
> to a string.
>
>
>
> https://metacpan.org/pod/RT::Extension::PriorityAsString
>
>
>
> Gareth
>
>
>
> *From:* rt-users [mailto:rt-users-bounces at lists.bestpractical.com] *On
> Behalf Of *ripache at gmail.com
> *Sent:* 15 July 2015 01:57
> *To:* rt-users at lists.bestpractical.com; Richard Pacheco
> *Subject:* [rt-users] Priority value
>
>
>
> Hi,
>
> is there a way i can change the priority field in a ticket to a pull down
> menu with 4 options like :
>
> 100 - urgent 75 - high, and so on?
>
>
>
> Or use a custom field which the user selects, when the ticket is created
> update the priorty numeric value?
>
>
>
> Thanks in advanced.
>
>
>
> Richard
>
> --
> Richard Pacheco
>



-- 
Richard Pacheco
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