[rt-users] Creating Tickets in RT with a redirected email

[Joop]

On 30-7-2015 15:47, Jeff Smith wrote:
>
> I did grep that config setting in RT_Config.pm and changed it to
> unprivileged with no result.  It did not appear in RT_SiteConfig.pm at
> all.
>
>  
>
> Headers captured at the RT level are below.  Unfortunately it doesn’t
> appear that Exchange writes a sent item on redirected messages and I
> haven’t yet been able to find it in the Office365 Exchange management
> portal either.
>
>  
>
> 20:/ZQKp9vLHlpf4+nUkEMJZeD6P08tNtvF2Rq3hIqj0iQAlPuWZEny0c844Z+5USTm0SATus6YPyxkyKGw3mCsFg==
>
> *Auto-Submitted:             auto-generated*
>
> Content-Language:         en-US
>
> X-MS-Exchange-Transport-Crosstenantheadersstamped:           
> BLUPR11MB0082
>
> RT-Squelch-Replies-To:                 *jsmith at hoosiercancer.org*
>
> *RT-DetectedAutoGenerated:     true*
>
>
How about the 'autogenerated' headers?
It seems logical to me that RT shouldn't react to such emails because
that will cause a loop.

Joop

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