[rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Gerald Jimenez gejimene at gmail.com
Mon Nov 23 11:46:02 EST 2015


I have the exact same problem with centos 7



On Mon, Nov 23, 2015 at 11:02 AM, dwdixon <dwdixon at umich.edu> wrote:

> I've installed RT/RT-IR and been using it to test by executing rt-server in
> stand alone "mode", however I need to get RT/RT-IR working with
> httpd/apache
> and after looking through all the documentation and being overwhelmed by
> far
> too many options it seems that the best fit for me is to use mod-fcgid.
> I'm
> running CentOS on httpd/apache 2.4.6 and RT 4.2.12 currently......I've
> followed the the documentation here:
>
> https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_fcgid
>
> I've added the FcgidMaxRequestLen & FcgidBusyTimeout settings *see configs
> below*....but when I start httpd and attempt to browse to RT in my web
> browser I get Internal Server Error 500 and this in the apache/httpd
> logs...I'm stuck at this point...I'm not an Apache/httpd configuration
> expert especially when modules are involved so I would GREATLY appreciate
> any and all help:
>
>
> ****************************************************************************
> Can't locate UNIVERSAL/require.pm in @INC (@INC contains:
> /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5
> /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
> /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at
> /opt/rt4/sbin/../lib/RT.pm line 60.
> BEGIN failed--compilation aborted at /opt/rt4/sbin/../lib/RT.pm line 60.
> Compilation failed in require at /opt/rt4/sbin/rt-server.fcgi line 86.
>
> ****************************************************************************
>
>
> **********************************************************************************
> # Contents of:  /etc/httpd/conf.d/rt.conf
>
> <VirtualHost rt-ir-dev.xx.xx.xx.edu>
>         ### Optional apache logs for RT
>         # Ensure that your log rotation scripts know about these files
>         # ErrorLog /opt/rt4/var/log/apache_access
>         # TransferLog /opt/rt4/var/log/apache_access
>         # LogLevel info
>
>         AddDefaultCharset UTF-8
>
>         ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/
>
>         DocumentRoot "/opt/rt4/share/html"
>         <Location />
>
>             Require all granted
>
>             Options +ExecCGI
>             AddHandler fcgid-script fcgi
>         </Location>
> </VirtualHost>
>
> *******************************************************************************
> # Contents of /etc/httpd/conf.d/fcgid.conf
>
>  # This is the Apache server configuration file for providing FastCGI
> support
> # through mod_fcgid
> #
> # Documentation is available at
> # http://httpd.apache.org/mod_fcgid/mod/mod_fcgid.html
>
> # Use FastCGI to process .fcg .fcgi & .fpl scripts
> AddHandler fcgid-script fcg fcgi fpl
>
> # Sane place to put sockets and shared memory file
> FcgidIPCDir /run/mod_fcgid
> FcgidProcessTableFile /run/mod_fcgid/fcgid_shm
>
> # Increase maximum request size per RT/RT-IR docs:
> # https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_fcgid
> # *- added by me*
>
> FcgidMaxRequestLen 1073741824
>
> # Increase script execution timeout duration *- added by me*
> FcgidBusyTimeout 600
> ***************************************************************************
>
> Thank you!
>
> -Drew
>
>
>
>
>
> --
> View this message in context:
> http://requesttracker.8502.n7.nabble.com/Trouble-Error-with-Web-deployment-httpd-apache-mod-fcgid-tp60979.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
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