[rt-users] (no subject)

[Andrea Caputto]

OK i will check out thanks!

El mié., 27 abr. 2016 a las 10:03, Jim Brandt (<jbrandt at bestpractical.com>)
escribió:

> First two things to check:
>
> 1) Is Apache using the same perl you're using in your shell? Servers can
> often end up with multiple perl installs.
>
> 2) Check permissions and make sure Apache can read the Scope::Upper
> files. Sometimes modules installed with a particular user, like root,
> can have permissions set incorrectly so other users/processes can't use
> them.
>
> On 4/26/16 6:18 PM, Andrea Caputto wrote:
> > Apache versión is 2.4 , Apache + mod perl
> >
> > I am upgrading from 4.2.1 to 4.4
> > El El mar, 26 de abr. de 2016 a las 16:02, Thiago Cristino dos Santos
> > <thiago.cristino at gmail.com <mailto:thiago.cristino at gmail.com>> escribió:
> >
> >     Hi,
> >     Andrea, please tell more about your environment :
> >     What's your Apache version ?
> >     RT was running over Apache + mod_perl, apache + fastcgi or apache +
> >     fastcgi + suexec?
> >
> >
> >
> >
> >     2016-04-26 15:40 GMT-03:00 Andrea Caputto <androponia at gmail.com
> >     <mailto:androponia at gmail.com>>:
> >
> >         Hi, i was doing the upgrade, and everything was right, but now
> >         when i try to start apache :
> >
> >         Logs begin at mar 2016-04-26 12:22:54 UYT, end at mar 2016-04-26
> >         13:30:01 UYT. --
> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>..... httpd[7736]:
> >         AH00526: Syntax error on line 25 of /etc/httpd/conf.d/rt.conf:
> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.....httpd[7736]:
> >         *Can't locate Scope/Upper.pm in @INC (@INC contains:
> >         /opt/rt4/sbin/../local/li*
> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>....... systemd[1]:
> >         httpd.service: main process exited, code=exited, status=1/FAILURE
> >         abr 26 13:29:36 rt.. <http://rt.sonda.com.uy/>... kill[7739]:
> >         kill: cannot find process ""
> >         abr 26 13:29:36 rt.. <http://rt.sonda.com.uy/>..... systemd[1]:
> >         httpd.service: control process exited, code=exited status=1
> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.... systemd[1]:
> >         Failed to start The Apache HTTP Server.
> >
> >
> >         [root at rt sbin]# perl -MCPAN -e 'install Scope::Upper'
> >         Reading '/root/.local/share/.cpan/Metadata'
> >            Database was generated on Tue, 26 Apr 2016 16:17:02 GMT
> >         Scope::Upper is up to date (0.28).
> >
> >
> >         and testdeps seems ok.
> >         --
> >         Andrea Caputto
> >
> >         ---------
> >         RT 4.4 and RTIR Training Sessions
> https://bestpractical.com/training
> >         * Washington DC - May 23 & 24, 2016
> >
> >
> > --
> > Andrea Caputto
> >
> >
> > ---------
> > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> > * Washington DC - May 23 & 24, 2016
> >
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>
-- 
Andrea Caputto
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