[rt-users] (no subject)

[Andrea Caputto]

Hi, i check the permission and i give 777 for the directory rt and keeps
the error.

[root at rt rt4]# perl -v

This is perl 5, version 16, subversion 3 (v5.16.3) built for
x86_64-linux-thread-multi
(with 28 registered patches, see perl -V for more detail)


El mié., 27 abr. 2016 a las 14:17, Andrea Caputto (<androponia at gmail.com>)
escribió:

> OK i will check out thanks!
>
> El mié., 27 abr. 2016 a las 10:03, Jim Brandt (<jbrandt at bestpractical.com>)
> escribió:
>
>> First two things to check:
>>
>> 1) Is Apache using the same perl you're using in your shell? Servers can
>> often end up with multiple perl installs.
>>
>> 2) Check permissions and make sure Apache can read the Scope::Upper
>> files. Sometimes modules installed with a particular user, like root,
>> can have permissions set incorrectly so other users/processes can't use
>> them.
>>
>> On 4/26/16 6:18 PM, Andrea Caputto wrote:
>> > Apache versión is 2.4 , Apache + mod perl
>> >
>> > I am upgrading from 4.2.1 to 4.4
>> > El El mar, 26 de abr. de 2016 a las 16:02, Thiago Cristino dos Santos
>> > <thiago.cristino at gmail.com <mailto:thiago.cristino at gmail.com>>
>> escribió:
>> >
>> >     Hi,
>> >     Andrea, please tell more about your environment :
>> >     What's your Apache version ?
>> >     RT was running over Apache + mod_perl, apache + fastcgi or apache +
>> >     fastcgi + suexec?
>> >
>> >
>> >
>> >
>> >     2016-04-26 15:40 GMT-03:00 Andrea Caputto <androponia at gmail.com
>> >     <mailto:androponia at gmail.com>>:
>> >
>> >         Hi, i was doing the upgrade, and everything was right, but now
>> >         when i try to start apache :
>> >
>> >         Logs begin at mar 2016-04-26 12:22:54 UYT, end at mar 2016-04-26
>> >         13:30:01 UYT. --
>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>..... httpd[7736]:
>> >         AH00526: Syntax error on line 25 of /etc/httpd/conf.d/rt.conf:
>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.....httpd[7736]:
>> >         *Can't locate Scope/Upper.pm in @INC (@INC contains:
>> >         /opt/rt4/sbin/../local/li*
>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.......
>> systemd[1]:
>> >         httpd.service: main process exited, code=exited,
>> status=1/FAILURE
>> >         abr 26 13:29:36 rt.. <http://rt.sonda.com.uy/>... kill[7739]:
>> >         kill: cannot find process ""
>> >         abr 26 13:29:36 rt.. <http://rt.sonda.com.uy/>..... systemd[1]:
>> >         httpd.service: control process exited, code=exited status=1
>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.... systemd[1]:
>> >         Failed to start The Apache HTTP Server.
>> >
>> >
>> >         [root at rt sbin]# perl -MCPAN -e 'install Scope::Upper'
>> >         Reading '/root/.local/share/.cpan/Metadata'
>> >            Database was generated on Tue, 26 Apr 2016 16:17:02 GMT
>> >         Scope::Upper is up to date (0.28).
>> >
>> >
>> >         and testdeps seems ok.
>> >         --
>> >         Andrea Caputto
>> >
>> >         ---------
>> >         RT 4.4 and RTIR Training Sessions
>> https://bestpractical.com/training
>> >         * Washington DC - May 23 & 24, 2016
>> >
>> >
>> > --
>> > Andrea Caputto
>> >
>> >
>> > ---------
>> > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>> > * Washington DC - May 23 & 24, 2016
>> >
>> ---------
>> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>> * Washington DC - May 23 & 24, 2016
>>
> --
> Andrea Caputto
>
-- 
Andrea Caputto
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