[rt-users] (no subject)

Andrea Caputto androponia at gmail.com
Sat Apr 30 16:39:47 EDT 2016


sorry i i dont know how to check the apache version.

El sáb., 30 abr. 2016 a las 17:39, Andrea Caputto (<androponia at gmail.com>)
escribió:

> Hi, i check the permission and i give 777 for the directory rt and keeps
> the error.
>
> [root at rt rt4]# perl -v
>
> This is perl 5, version 16, subversion 3 (v5.16.3) built for
> x86_64-linux-thread-multi
> (with 28 registered patches, see perl -V for more detail)
>
>
> El mié., 27 abr. 2016 a las 14:17, Andrea Caputto (<androponia at gmail.com>)
> escribió:
>
>> OK i will check out thanks!
>>
>> El mié., 27 abr. 2016 a las 10:03, Jim Brandt (<jbrandt at bestpractical.com>)
>> escribió:
>>
>>> First two things to check:
>>>
>>> 1) Is Apache using the same perl you're using in your shell? Servers can
>>> often end up with multiple perl installs.
>>>
>>> 2) Check permissions and make sure Apache can read the Scope::Upper
>>> files. Sometimes modules installed with a particular user, like root,
>>> can have permissions set incorrectly so other users/processes can't use
>>> them.
>>>
>>> On 4/26/16 6:18 PM, Andrea Caputto wrote:
>>> > Apache versión is 2.4 , Apache + mod perl
>>> >
>>> > I am upgrading from 4.2.1 to 4.4
>>> > El El mar, 26 de abr. de 2016 a las 16:02, Thiago Cristino dos Santos
>>> > <thiago.cristino at gmail.com <mailto:thiago.cristino at gmail.com>>
>>> escribió:
>>> >
>>> >     Hi,
>>> >     Andrea, please tell more about your environment :
>>> >     What's your Apache version ?
>>> >     RT was running over Apache + mod_perl, apache + fastcgi or apache +
>>> >     fastcgi + suexec?
>>> >
>>> >
>>> >
>>> >
>>> >     2016-04-26 15:40 GMT-03:00 Andrea Caputto <androponia at gmail.com
>>> >     <mailto:androponia at gmail.com>>:
>>> >
>>> >         Hi, i was doing the upgrade, and everything was right, but now
>>> >         when i try to start apache :
>>> >
>>> >         Logs begin at mar 2016-04-26 12:22:54 UYT, end at mar
>>> 2016-04-26
>>> >         13:30:01 UYT. --
>>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.....
>>> httpd[7736]:
>>> >         AH00526: Syntax error on line 25 of /etc/httpd/conf.d/rt.conf:
>>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.....httpd[7736]:
>>> >         *Can't locate Scope/Upper.pm in @INC (@INC contains:
>>> >         /opt/rt4/sbin/../local/li*
>>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.......
>>> systemd[1]:
>>> >         httpd.service: main process exited, code=exited,
>>> status=1/FAILURE
>>> >         abr 26 13:29:36 rt.. <http://rt.sonda.com.uy/>... kill[7739]:
>>> >         kill: cannot find process ""
>>> >         abr 26 13:29:36 rt.. <http://rt.sonda.com.uy/>.....
>>> systemd[1]:
>>> >         httpd.service: control process exited, code=exited status=1
>>> >         abr 26 13:29:36 rt. <http://rt.sonda.com.uy/>.... systemd[1]:
>>> >         Failed to start The Apache HTTP Server.
>>> >
>>> >
>>> >         [root at rt sbin]# perl -MCPAN -e 'install Scope::Upper'
>>> >         Reading '/root/.local/share/.cpan/Metadata'
>>> >            Database was generated on Tue, 26 Apr 2016 16:17:02 GMT
>>> >         Scope::Upper is up to date (0.28).
>>> >
>>> >
>>> >         and testdeps seems ok.
>>> >         --
>>> >         Andrea Caputto
>>> >
>>> >         ---------
>>> >         RT 4.4 and RTIR Training Sessions
>>> https://bestpractical.com/training
>>> >         * Washington DC - May 23 & 24, 2016
>>> >
>>> >
>>> > --
>>> > Andrea Caputto
>>> >
>>> >
>>> > ---------
>>> > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>>> > * Washington DC - May 23 & 24, 2016
>>> >
>>> ---------
>>> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>>> * Washington DC - May 23 & 24, 2016
>>>
>> --
>> Andrea Caputto
>>
> --
> Andrea Caputto
>
-- 
Andrea Caputto
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