[rt-users] Notification from one queue

Simon Figueira SFigueira at geestline.com
Mon Aug 15 11:02:57 EDT 2016


4.2.11

The global scrip shows

[cid:image001.png at 01D1F70E.7CFC7E20]

Enabling it would make it global and not just one queue.


Simon Figueira
Systems Administrator








From: Matt Zagrabelny [mailto:mzagrabe at d.umn.edu]
Sent: 15 August 2016 15:53
To: Simon Figueira <SFigueira at geestline.com>
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Notification from one queue

Just apply the scrip to the queue.
What version of  RT are you using?
-m

On Mon, Aug 15, 2016 at 9:32 AM, Simon Figueira <SFigueira at geestline.com<mailto:SFigueira at geestline.com>> wrote:
I want to set up a notification when a custom field is changed in just one queue.  I see you can do it globally in scrips.  I also see you need to create a template at the queue level to do this but I am not sure what script I would need to use.

Thanks

Simon Figueira
Systems Administrator









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