[rt-users] bug in rt-mailgate

[Dumitru Catalin]

Thank you for this solution but i think a better solution, for now, is to
stop the error email. Is some way to do that?

În lun., 1 feb. 2016 la 18:53, Parish, Brent <bparish at cognex.com> a scris:

> I think if you leave a few blank lines at the top of the email it should
> be ok.
>
>
>
> I ran into this when people forwarded email but added no extra lines, so
> the Command-by-mail extension would intepret “From: someone at mail.com” at
> the top of the email body as a command.
>
>
>
> Unless someone has better ideas, you could also edit
> RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
>
>         Somewhere around line 228, add this:
>
>                 last if $line =~ /^(from:)/i;
>
>     (or in your case, replace the “from:” with “ip:”)
>
>
>
> -          Brent
>
>
>
>
>
>
>
> *From:* rt-users [mailto:rt-users-bounces at lists.bestpractical.com] *On
> Behalf Of *Dumitru Catalin
> *Sent:* Monday, February 01, 2016 10:56 AM
> *To:* rt-users
> *Subject:* [rt-users] bug in rt-mailgate
>
>
>
> All email sent to RT is scanned by rt-mailgate for known commands. So far
> so good, but when a user sends an email with something like that:* ip:
> 10.0.0.0* the rt-mailgate try to interpret *ip* like a command and return
> an error email. How can i stop rt to interpret all the strings separated bi
> ":" from email? Or how can i stop rt to send the error email?
>
>
>
> Thank You!
>
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