[rt-users] RT 4.2 suddenly reset to a nonsensical view

[Shawn Moore]

On 2016年2月9日 at 15:57:44, Boris Epstein (borepstein at gmail.com) wrote:
Hello listmates,
Hi Boris,

Has anybody ever discovered a situation where all of a sudden your view resets to a non-sensical view where your search, tickets, etc. configs - all the advanced options - are gone and all you see is a view which is essentially useless. Tickets, however, seem to be there - if you specify them by number.

Any idea what this could be - or how to reset it to something reasonable?
What’s the URL? Sounds like you ended up in self-service.

Thanks.

Boris.

Thanks,
Shawn
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