[rt-users] RT 4.2 suddenly reset to a nonsensical view

[Boris Epstein]

Shawn,

Yes indeed, the url is: http://<hostname>/rt/SelfService/

It is unwilling to go anywhere else.

Any idea why this would happen?

Thanks for excellent response.

Boris.


On Tue, Feb 9, 2016 at 4:02 PM, Shawn Moore <shawn at bestpractical.com> wrote:

> On 2016年2月9日 at 15:57:44, Boris Epstein (borepstein at gmail.com) wrote:
>
> Hello listmates,
>
> Hi Boris,
>
> Has anybody ever discovered a situation where all of a sudden your view
> resets to a non-sensical view where your search, tickets, etc. configs -
> all the advanced options - are gone and all you see is a view which is
> essentially useless. Tickets, however, seem to be there - if you specify
> them by number.
>
> Any idea what this could be - or how to reset it to something reasonable?
>
> What’s the URL? Sounds like you ended up in self-service.
>
> Thanks.
>
> Boris.
>
>
> Thanks,
> Shawn
>
>
> ---------
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